Adding an Intake Service File uses the same steps as adding the PCAP Service File for a new client.
See this video demonstration:
(If the video does not appear the first time, try “refreshing” the page).
Once you add the Intake Service File, adding the ASI is like adding any other document.
Adding the Intake Service File
1a. If the client is new and/or is not yet in Penelope, add the client by using the “Intake Wizard”.
1b. If the client is already in Penelope, but does not have an Intake Service File, locate the client and go to their Case page.
2. Use the “Add Service File” link to set up the Intake Service File.
3. From the Intake Service File, you may add the Intake ASIs using the drop-down menu under the “Documents” heading.
BOTH Part A and B of the Intake ASI will go into this service file (as they become available).