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Set-up 2 Articles

  • Obtain a user name and password
  • Change username or password

Using Penelope 7 Articles

  • Navigating a Service File
  • How to Log In to Penelope
  • Navigating Penelope
  • Navigating the Homepage
  • New Penelope Address (2017-05-29)
  • Search for a client
  • Viewing closed service files

Forms & Documents 1 Article

  • Forms & Documents

Entering Data 6 Articles

  • Alerts (biannual reminders)
  • Un-enrollment from PCAP
  • Biannuals
  • Adding Intake Service Files and ASIs
  • Add a new client (Create a case file + service file)
  • Adding Exit Documents – Advocate/Client Relationship Inventory

Tips 3 Articles

  • General Tips
  • Dates in Penelope
  • PCAP IDs

Penelope Reports 8 Articles

  • Report: Clinical Manager Report
  • Report: Opened/Closed Service File Report
  • Report: Worker Service Participant Roster Report
  • Report: Master Service Statistical Report
  • Report: Document Breakdown Report
  • Report: Complete Case Profile Report
  • Report: Detail Individual Profile Report
  • Report: Worker List Report

Troubleshooting 3 Articles

  • Troubleshooting: Compatibility issues
  • Troubleshooting: Unblocking pop-ups
  • Workstation requirement for Penelope

Error Messages 1 Article

  • Error message: ‘Use Contact’ checkbox

Extra Information 4 Articles

  • Add Links to Your Favorites/Bookmarks
  • Penelope version 4
  • Information Storage
  • Glossary

FAQs 3 Articles

  • FAQs
  • FAQ-Anonymous Services
  • How to print documents

Links 1 Article

  • Links

News 2 Articles

  • Intake process as of Feb 13, 2019
  • New Penelope Address (2017-05-29)

Contact 1 Article

  • Contact
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Land Acknowledgement

We acknowledge that we are on traditional territories in Alberta of the many First Nations, Métis, and Inuit whose footsteps have marked these lands for centuries. We express gratitude and respect for the land we use and commit to reconciliation in the spirit of respect, reciprocity and truth.

Contact Us

E: info@alberta-pcap.ca

P: 780-701-5113

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