Welcome to the Alberta PCAP Council’s support site for Penelope.This website has information for data entry in Penelope specific to the Alberta PCAP initiative.
Penelope site: https://alberta-pcap.athena-ca.com
Support Request Forms
- Add a new PCAP individual to Penelope.
- Add a new User to Penelope.
- All other support requests (including password resets).
Intake process as of Feb 13, 2019
How to use these support pages
To browse through all the support topics on this website, please scroll down for a list by subject or head to the Help Topics by Subject page.
If you are looking for particular information, try looking under the FAQs section for the most common problems. You can try clicking on Categories of posts (in the side menu bar) or use the search bar on this page to help find what you need.
Head to the Links page to find other related resources.
If you are still unable to find the information you require, Contact us directly with your inquiry.
This website is created and maintained by Alberta PCAP Council. This is NOT the official Penelope support site. You may visit the official Penelope support site here: http://penelopehelp.com.
Using Penelope 7 Articles
Forms & Documents 1 Article
Entering Data 6 Articles
Tips 3 Articles
Penelope Reports 8 Articles
- Report: Clinical Manager Report
- Report: Opened/Closed Service File Report
- Report: Worker Service Participant Roster Report
- Report: Master Service Statistical Report
- Report: Document Breakdown Report
- Report: Complete Case Profile Report
- Report: Detail Individual Profile Report
- Report: Worker List Report
Troubleshooting 3 Articles
Extra Information 4 Articles
FAQs 3 Articles
News 3 Articles