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  5. Using Penelope
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  7. Navigating a Service File

Navigating a Service File

Click on the picture to see a bigger version.

  • Click “edit” to change, add, or delete any information in the gray sections including the Service File start date. (Note: It is important that this date accurately reflects the client’s PCAP start date for biannual alerts).
  • You may associate more workers with the service file by clicking “Add” in the “Workers” box (light blue). Here, you can also change the client’s Primary Worker.
  • Biannuals will be stored in the “Documents” box on the right-hand side of the page.
  • To view a client’s individual profile from the service file page, click on their name under the “Participants” list (dark blue box). Ex. “Jane Doe”
  • To view a case file from the service file page, click on the case file underneath the name of the case (in the gray section). Ex. “Doe Case”.
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Land Acknowledgement

We acknowledge that we are on traditional territories in Alberta of the many First Nations, Métis, and Inuit whose footsteps have marked these lands for centuries. We express gratitude and respect for the land we use and commit to reconciliation in the spirit of respect, reciprocity and truth.

Contact Us

E: info@alberta-pcap.ca

P: 780-701-5113

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