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Set-up 2 Articles

  • Obtain a user name and password
  • Change username or password

Using Penelope 7 Articles

  • Navigating a Service File
  • How to Log In to Penelope
  • Navigating Penelope
  • Navigating the Homepage
  • New Penelope Address (2017-05-29)
  • Search for a client
  • Viewing closed service files

Forms & Documents 1 Article

  • Forms & Documents

Entering Data 6 Articles

  • Alerts (biannual reminders)
  • Un-enrollment from PCAP
  • Biannuals
  • Adding Intake Service Files and ASIs
  • Add a new client (Create a case file + service file)
  • Adding Exit Documents

Tips 3 Articles

  • General Tips
  • Dates in Penelope
  • PCAP IDs

Penelope Reports 8 Articles

  • Report: Clinical Manager Report
  • Report: Opened/Closed Service File Report
  • Report: Worker Service Participant Roster Report
  • Report: Master Service Statistical Report
  • Report: Document Breakdown Report
  • Report: Complete Case Profile Report
  • Report: Detail Individual Profile Report
  • Report: Worker List Report

Troubleshooting 3 Articles

  • Troubleshooting: Compatibility issues
  • Troubleshooting: Unblocking pop-ups
  • Workstation requirement for Penelope

Error Messages 1 Article

  • Error message: ‘Use Contact’ checkbox

Extra Information 4 Articles

  • Add Links to Your Favorites/Bookmarks
  • Penelope version 4
  • Information Storage
  • Glossary

FAQs 3 Articles

  • FAQs
  • FAQ-Anonymous Services
  • How to print documents

Links 1 Article

  • Links

News 3 Articles

  • Intake process as of Feb 13, 2019
  • New Penelope Address (2017-05-29)
  • [outdated] New Penelope Address (2016-05-18)

Contact 1 Article

  • Contact
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